Privacy policy

DRAFT PLACEHOLDER: requires legal review before launch. Not final. Must be reviewed by a Canadian lawyer for PIPEDA, CASL and applicable provincial law.

Draft outline

Who we are: LoonHVAC [legal entity name, address: TO CONFIRM], independent of all governments.
What we collect: name, email, phone, postal code, province, home type, heating type, optional income band, timeline, consent records.
Why: to send rebate updates, help you prepare, and (only with separate consent) connect you with an installer.
Sharing: never sold. Shared with an installer only if you tick that box. Service providers (form host, email platform) [list TO CONFIRM; note data may be stored outside Canada].
Retention: [TO CONFIRM, e.g. 24 months of inactivity].
Your rights: access, correction, withdrawal of consent, deletion: email hello@loonhvac.ca.
Privacy officer: [NAME TO CONFIRM].