Protect yourself
How to spot a heat pump rebate scam
The Government of Canada says it is aware of salespeople visiting and calling homes with misleading tactics that reference the National Heat Pump Rebate.
The official rule of thumb
Environment and Climate Change Canada NEVER goes door-to-door asking to enter Canadians' homes to inspect, sell, or rent heating and cooling equipment, nor are marketing calls being made. (Canada.ca)
Red flags
- Someone says they're "from the rebate programme" or "with the government".
- A knock or call you didn't ask for.
- Pressure to sign today, or claims the rebate is "running out".
- Asking for your SIN or tax details at the door. You give your SIN only on the official application.
- Promising you'll definitely get $10,000. Amounts depend on income and cost, and funding isn't guaranteed until approval.
- A rental or lease contract presented as "free". Rented or leased heat pumps aren't yet confirmed as eligible.
- No AHRI number on the quote.
What to do instead
- You start the conversation. Contact qualified HVAC companies yourself. Many provinces and utilities publish vetted installer lists.
- Get two or three quotes with AHRI numbers, and check them.
- Read the official rules.
Report it
- Environment and Climate Change Canada: PNRT-NHPR@ec.gc.ca
- Your local police
- Your provincial, territorial or federal consumer protection agency, and the Canadian Anti-Fraud Centre
How LoonHVAC works
We're an independent company, not part of or endorsed by any government. We never knock on doors or make cold calls. We only contact people who sign up with us first, and you can unsubscribe at any time.
Frequently asked questions
Does the government call or visit homes about the heat pump rebate?
No. Environment and Climate Change Canada says it never goes door-to-door to inspect, sell or rent heating and cooling equipment, and isn't making marketing calls.
Where do I report a heat pump rebate scam?
Email Environment and Climate Change Canada at PNRT-NHPR@ec.gc.ca, contact your local police, and report it to your provincial, territorial or federal consumer protection agency.
Is LoonHVAC part of the government?
No. LoonHVAC is an independent company and isn't affiliated with or endorsed by any government. We don't cold-call or knock on doors; we only respond to people who contact us.
Want a heads-up when the federal portal opens?
Reserve your spot